Secure clinical communication

Communications sealed in trust.

Secure messaging, urgent alerts and on-call coordination for practices, hospitals and clinical teams. Every message is end-to-end encrypted and signed by its sender.

On the web today. The iPhone app is coming to the App Store.

SIGNATURE VERIFIED · SEALED END TO END

What it does

One place for the conversations that matter.

FirmaSys brings messaging, urgent alerts and the on-call schedule together, so the right person gets the message and you know they did.

Messaging

Secure conversations for every team

One-to-one and group conversations for physicians, nurses and staff, on the phone and on the web.

  • End-to-end encrypted: only the people in the conversation can read it.
  • Photos, documents, voice memos and dictation, played right in the chat.
  • Delivered and read receipts, so nothing is left wondering.
A group conversation in FirmaSys between members of a cath lab team

Urgent alerts

Urgent messages that get answered

Mark a message urgent and choose how quickly it must be acknowledged.

  • Recipients are reminded until they acknowledge.
  • You see who has acknowledged, and when.
  • If nobody responds in time, escalate to the backup on call in one tap.
An urgent message waiting for acknowledgement

On call

Know who is on call, right now

Schedules, rotations and shifts live next to your messages, so finding the right person takes seconds.

  • Search any group, team or person and see who covers it at this moment.
  • Primary and backup, with one tap to message them.
  • Calendars, rotations, time off and shift swaps for schedulers.
The on-call view showing who covers each group

Practices and hospitals

Hospitals reach the right doctor

Practices can share their on-call schedules with hospitals in their area, so emergency departments and facilities find the physician on call without a phone tree.

  • Each practice decides what it shares, and with whom.
  • Hospital staff see who is on call now and message them securely.
  • Both organizations keep the conversation in their own records.
A hospital searching for the doctor on call at a practice

Security

Sealed by design, not by promise.

Messages are encrypted on the sender's device and opened only on the recipients' devices. Our servers relay and store ciphertext they cannot read.

End-to-end encrypted

Messages, files and voice memos are encrypted with keys that never leave the people in the conversation.

Signed by the sender

Every message carries a signature only its sender can produce, so you know who wrote it and that it was not changed.

Records your organization keeps

Your organization holds its own records key, so it can retain and review its communications. We cannot.

MESSAGE · encrypted on device · AES-256-GCM
KEYS · per conversation, wrapped for each member · P-256
SIGNATURE · ECDSA, verified on every device
ACCESS · Face ID lock · invitation only · roles per organization

Getting started

Up and running in an afternoon.

Set up your organization

We create your organization and invite its owner, who sets up the records key and places of work.

Invite your team

Admins invite colleagues by email. Each person sets up secure messaging on their phone or browser.

Add your schedules

Build rotations and on-call calendars, then share them with the hospitals in your area if you choose.

Ready when your team is.

FirmaSys is available to practices, hospitals and clinical groups by invitation.